Frequently Asked Questions

Everything you need to know before your Arctic adventure

It is possible to see the aurora from September to April.

In general, there is no way to know when there will be a better chance or what we will find, especially far in advance. There are many factors and forecasts to consider, weather and cloud cover play an extremely important role. The weather here in the Arctic can be unpredictable and is ever-changing, and the aurora forecast is a prediction at best in advance. It is the most accurate within 2 hours.

Our tours aim to maximise your chances to find clear skies and we monitor the situation as it is unfolding. Of course, as with anything in nature, there are no guarantees. This is part of the magic and adventure of the Northern Lights.

In addition to this, you should consider what else you would like to do here as everything has its season.

It’s impossible to predict exactly which days will be the best for viewing the Northern Lights. We can only make an estimate about two days in advance, but the most accurate forecast we have is one hour ahead. Generally, in Tromsø and the nearby areas, the lights are visible almost every night. Cloud cover is a key factor, but our guides always check the weather forecast and review different weather models before the tour. The weather can be quite localised meaning even within a short distance, it can be different and we have the ability to travel around in search.

Our primary itinerary for the day tour takes us towards Sommarøy, passing through Ersfjordbotn and Nordfjordbotn. However, our guides always review the weather forecast ahead of time, and if strong winds or overcast conditions are expected in Sommarøy, we will adjust the route towards Grøtfjord to ensure a more enjoyable experience. In the event of poor weather conditions along the entire coast, we will shift the tour inland, heading towards the Laksvatn fjords.

We will charge your card for the outstanding balance 24 hours prior to the tour. We will send you a payment request link in case we have any problem taking payment from your card.

It’s impossible to predict exactly which days will be the best for viewing the Northern Lights. We can only make an estimate about two days in advance, but the most accurate forecast we have is one hour ahead. Generally, in Tromsø and the nearby areas, the lights are visible almost every night. Cloud cover is a key factor, but our guides always check the weather forecast and review different weather models before the tour. The weather can be quite localised meaning even within a short distance, it can be different and we have the ability to travel around in search.

On our minibus tours, we carry a variety of warm suits in different sizes on our minibus, so you’ll have no trouble finding the right fit or changing sizes if needed.

Due to space limitations, we only carry the requested sizes in the minivan. Please see the chart below for reference.

sizes

All food prepared for our tours is vegan.

– Included in the day tour is a sandwich, biscuit and tea or coffee.

– Included in the evening tour is tomato noodle soup, biscuits and hot drinks (tea, coffee and hot chocolate).

Please follow this link to our allergen sheet.

The Arctic weather forecast can shift dramatically each day, so tomorrow’s outlook may be entirely different. Our guides monitor four distinct weather models before each tour to ensure the most accurate prediction.

When planning our tours, we cover a vast region, including parts of Finland. It’s important to observe the three types of cloud layers. Low clouds often move swiftly or break apart, creating openings where the aurora borealis might be visible. High clouds, however, are typically a thin layer that still allows stars and an aurora to be seen, even if they fully cover the sky.

In short, on many nights when the forecast predicted full cloud coverage, we were able to witness aurora in the sky. If we felt there was no chance, we would cancel the tour and either offer a full refund or reschedule where possible.